|
Users viewing this topic:
none
|
|
Login  | |
|
Vista black screen - 10/7/2008 7:24:04 AM
|
|
|
firefightermama
Posts: 1336
Joined: 10/24/2006
From: Canada
Status: online
|
Sooo, having trouble with my home computer...
Vista is reverting to "reduced functionality mode" which means after I get the welcome screen and log in under my admin account, i get nothing but a black screen with a mouse pointer.
I have gone in under my guest account and googled it, but can't find a solution. Under the admin account I can't get msconfig to run, or regedit.exe (two of the "fixes" I found on the web...
Mostly I can hit CTRL+ALT+DEL and get the task manager, and from there I can run c:\ and get to windows explorer, but that's about it.
My copy of Vista is genuine, so I'm really not sure what the problem is...
Any suggestions?
ETA... Please don't suggest getting a mac or switching to Linux, as that doesn't help me today.
Though, I am seriously considering a mac for my next purchase.
_____________________________
~yolanda~
"I wish I was a glow worm, cuz glow worms are never glum.
How can you be grumpy when the sun shines out your bum
|
|
|
|
|
RE: Vista black screen - 10/7/2008 8:18:19 AM
|
|
|
CoachSteve
Posts: 90
Joined: 5/26/2008
Status: offline
|
has anything changed right before the issue started occuring? windows updates? added new hardware/software? opened any attachments? can you boot into safe mode. at reboot start tapping F8 key and choose safe mode. then try running adaware if you have it, or do safe mode with networking, and go to trend micros, and do a house call scan.
|
|
|
|
|
RE: Vista black screen - 10/7/2008 9:30:38 AM
|
|
|
firefightermama
Posts: 1336
Joined: 10/24/2006
From: Canada
Status: online
|
I think there might have been an Avast update happening, but I'm not sure what all happened, because my husband was home, and he can't remember what he clicked. It said something about updating and restarting. That's all he can remember.
I have tried to get the boot screen to choose safe mode to come up, but can't get it. I will try again when I get home from work. Thanks.
_____________________________
~yolanda~
"I wish I was a glow worm, cuz glow worms are never glum.
How can you be grumpy when the sun shines out your bum
|
|
|
|
|
RE: Vista black screen - 10/9/2008 1:25:49 PM
|
|
|
firefightermama
Posts: 1336
Joined: 10/24/2006
From: Canada
Status: online
|
I fixed it, finally.
Went in in safe mode, turned of UAC and uninstalled the antivirus, fixed everything right up.
_____________________________
~yolanda~
"I wish I was a glow worm, cuz glow worms are never glum.
How can you be grumpy when the sun shines out your bum
|
|
|
|
 New Messages |
 No New Messages |
 Hot Topic w/ New Messages |
 Hot Topic w/o New Messages |
 Locked w/ New Messages |
 Locked w/o New Messages |
|
 Post New Thread
Reply to Message
Post New Poll
Submit Vote
Delete My Own Post
Delete My Own Thread
Rate Posts |
|
|
Forum Tools
Printable Version
